Description
Nothing can screw up your day like a customer picking up their car only to find the tail lights aren’t working, screws were left on the floor board, or some part of the repair was overlooked. This document is the perfect answer for tightening up the responsibilities in the final inspection process. This checklist requires a signature of approval by both the estimator AND the production manager. Our studies have shown that shops with policies that include a thorough final inspection process, experience higher customer satisfaction ratings, fewer comebacks, increased productivity, and improved profitability. This checklist is a small item but offers up big results.
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