About the Instructor

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Joe Hinkens

Principal Consultant & Managing Director
Joseph Hinkens is an expert in the field of automotive collision repair management. His professional experience includes:
  • Certified collision repair shop manager
  • Licensed instructor of post secondary vocational & educational curriculum, certified by the State of California
  • Instructor and founding partner to the Masters School of Autobody Management
  • Consultant to shop owners with annual sales ranging from under $1M to over $25M
  • Industry consultant and author to the Ford Motor Company bodyshop programs
  • Author and publisher of the original industry’s standard Bodyshop Operations Manual which has sold over 8,000 copies
  • Consultant to the PPG Industries MVP Program where he designs and produces management training and instructional materials
  • Instructed over 2,000 shop owners, managers, and other key staff members through consultations, workshops, and educational seminars
  • Owner and operator of a highly successful bodyshop in California, which he continues to manage today

Joe is best known for his emphasis on measurement, accountability and the development of standardized systems and procedures.