This Microsoft Word® document is a checklist for assigning responsibility for basic administrative procedures.

This product consists of a Microsoft Word® document along with a PowerPoint® slide show outlining all the administrative steps involved from start to finish for the entire repair process.

This Microsoft Word® document helps to effectively organize all information and paperwork pertinent to each repair job in order to maintain and assist smooth repair operations.

This document outlines the entire process of scheduling and managing workflow. If covers the scheduling process from the customer’s perspective, along with the internal needs of the shop’s production department.

This Microsoft Word® document will help you design a staff that maximizes the application of human resources available. It will help you build a staff appropriate to the sales volume of your business. FREE!

This Microsoft Word® document is a one page cover letter designed to provoke a quick response from the insurance company. This is a great tool, easy to use, and it’s FREE!

This Microsoft Word® document is a one page cover letter designed to accompany a supplemental bill to the insurance company. Best of all it’s FREE!

This Microsoft Word® document is designed to help you reduce revenue losses and payment delays while increasing sales potential and collection ratios.

How your company is perceived is often determined by how they are listened to, responded to, and in general, dealt with on the telephone. This document is a great aid in training your employee’s on how to make a positive impression that will set you apart.