Receptionist Job Description

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This Microsoft Word® document features an itemized overview of the responsibilities and accountabilities of the Receptionist.

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Description

  • Included in the Bodyshop Operations Manual

Depending on the skill level and ability, the receptionist’s duties can range from Front Desk Person, Claims Processor, Switchboard Operator, Dispatcher, Data Entry Clerk, Scheduler and Sales Assistant to the Estimators.  Receptionist is hardly a suitable title for the typical front desk person in today’s modern bodyshop.  Let this document aid you is designing a description that will best fit your receptionist in your company!  This tool is very helpful during the interview process when qualifying potential candidates for the office manager position and in providing a useful tool during employee reviews.

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