About the Instructor
Joe Hinkens is an expert in the field of automotive collision repair management. His professional experience includes:
- Certified collision repair shop manager
- Licensed instructor of post secondary vocational & educational curriculum, certified by the State of California
- Instructor and founding partner to the Masters School of Autobody Management
- Consultant to shop owners with annual sales ranging from under $1M to over $25M
- Industry consultant and author to the Ford Motor Company bodyshop programs
- Author and publisher of the original industry’s standard Bodyshop Operations Manual which has sold over 8,000 copies
- Consultant to the PPG Industries MVP Program where he designs and produces management training and instructional materials
- Instructed over 2,000 shop owners, managers, and other key staff members through consultations, workshops, and educational seminars
- Owner and operator of a highly successful bodyshop in California, which he continues to manage today
Joe is best known for his emphasis on measurement, accountability and the development of standardized systems and procedures.